Shipping & returns

Shipping

Shipping costs vary a bit depending on the destination. Scroll down for the complete list of regular shipping costs.

Deliveries

We strive to dispatch your order as quickly as possible. If your item is available in stock, you will normally receive it in 3-5 working days.

Payment

Drdenim.com offers payment through Adyen. No fees or surcharges apply.

Withdrawal of order, returns & exchanges

You are able to return products within 14 calendar days from the date on which you receive your order.

Note that all items must be unworn in their original condition, with all original tags and packaging intact to be eligible for return.

To return an item,
please reach out to support@drdenim.com with your order number, your name and what items you'd like to return, use the return waybill which were included with your parcel.

Refunds will be processed 7-14 days after we've received it.

No additional fee will be charged in case of return, but please note that the cost for the return shipping will be collected from your original shipping cost.

 

Claims & faulty items

If there’s a problem with your item, please get in touch with us within a reasonable time frame. Please note that we cover items which are inherently faulty but not faults which arise as a result of natural/expected wear & tear. Online Dispute Resolution

Refunds

Approved returns or claims will be refunded within 30 calendar days of receipt, assuming you have provided us with complete and correct information about your purchase.


 

Shipping cost

Sweden: 69 SEK.

Denmark: 69 DKK.       

Finland: 8 EUR.           

Germany: 9 EUR.          

France: 10 EUR.       

Netherlands: 9 EUR.

Spain: 12 EUR.

Italy: 12 EUR.

Portugal: 10 EUR.          

Belgium: 9 EUR.          

Austria: 9 EUR. 

United States: 20 USD.