Track my order / Where is my shipment?
- Once shipped you get an email with a clickable tracking number
- It may take up to 48hrs before the tracking link is active
- Should you have any problems with tracking please contact us at firstname.lastname@example.org
- Normal shipping time is 3-5 business days
What size should I order?
- Every product page has a designated size guide and also a description of the flexibility of the garment, to get your measurements right please read the How to measure page
How do I return an item or my full order?
- Returns are accepted if you choose to return the item in pristine condition up to 30 days after delivery. Please reach out to email@example.com with your order number, your name and what items you'd like to return and we'll email you a return bill completely free of charge.
- Refunds will be processed 7-14 days after we've received it
- You will get a confirmation email once it's received by our warehouse
- If you happen to receive a faulty item please reach out to firstname.lastname@example.org with as much details as possible. We'd love a photo of the item, your order number and your reason for judging the item as faulty for a speedy process
- If the purchase of a faulty item is done through one of our many retailers we'd like you to get in touch with them firstly